Prime

Jul 14, 2023

The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.

About 167,000 (In addition, about 10,265 were sold in Canada)

Prime-Line at 800-729-6123 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at [email protected], online at https://www.recallrtr.com/glassknobs or at www.primeline.net and click on “Important Recall Information” at the top of the page for more information.

This recall involves Prime-Line glass doorknobs sold under the Defender Security, Gate-House and Reliabilt brand names. The doorknobs all utilize fluted glass knobs and were sold in bronze, brass, satin nickel, matte black and chrome finishes. The following model numbers are included in this recall: E 2279; E 2279-L; E 2311; E 2317; E 2328; E 2496; E 2497; E 2536; E 2536-L; E 2537; E 2537-L, E 2750, and E 2797. The model number is printed on the top right side of the packaging.

Consumers should immediately stop using the recalled doorknobs and contact Prime-Line for instructions on how to receive a full refund.

The firm has received five reports of the recalled doorknobs breaking and causing laceration injuries requiring stitches.

Prime-Line Products LLC, of Redlands, California

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.

The recalled mirrors can detach from the frame, causing the mirror to fall, posing a laceration hazard to consumers.

The plastic fittings that attach the mirror to the wall can break, causing the mirror to fall, posing a laceration hazard to consumers.

The ring and wire hanging mechanism can fail causing the mirror to detach and fall from the wall, posing injury and laceration hazards.

The battery packs can overheat, posing a fire hazard.

The mail slot on the mailbox can be sharp, posing a laceration hazard.

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.